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Frequently Asked Questions
The first package includes
- Registration admin fee for joining the program
- Quantity of clicks and views
- Every order gives the privilege to get for free Smarty Receiver with Smarty Visa Card with home delivery, so our advertisers can test our product and share it with friends and family.
The booking of advertising is a payment per certain quantity of clicks and views. It doesn’t have a time frame. You can use your clicks and views credits in a very short period or in a longer period of time.
You pay for the views and clicks of your advertising.
Of course. You can edit your campaign, stop it, suspend it, change the targeting. Also, you can resume your campaign anytime you wish.
You can pay by cheque, with Smarty International as a beneficiary. Also, you can pay by bank transfer or cash in our office.
In Smarty system, you pay per click and view. Your money will stay in the system as long as you will not use it.
In Smarty team of graphic designers is making designs for campaigns of our clients. You can design it yourself. Once the design is done, it will be sent to you for review and approval.
You shall receive your Advertiser panel login and password where you can follow results of your campaigns in real time, statistics of views and clicks and engagement.
The options of advertising, the targeting, yes. The content, you need to contact our graphics team to change the advert, slogan, color or offer, and the team has to design the Advert for you again.
Yes, you can suspend your campaign anytime. Log into your account and set the “suspend” button.
Yes, you can. Users can click on the Advert, to open it. The type of further advertising is up to you. The user has a smart tv with an air mouse. Directed to your website he can surf it, just as easy as he can on the internet.
Smarty is for everyone. Redirection to the website is just one of many options. We can also prepare for you a static page with visual and text content. We can include a map to show your company location, the image of the product or service with price or a discount of any offer.
Yes, you can. Upload your video to YouTube Vimeo or another video platform, place the link in ad panel and launch. Please keep in mind, that video will be displayed on a television.
Yes, you can. You can set as many campaigns at once as you want. If you have a variety of products and services to offer, you can make separate campaigns and follow the results of each one.
Contact our business consultant, and he will offer you the best deal available at the moment.
You will get a higher discount on our services and a bundle of bonus clicks and views.
Joining Smarty doesn’t cost anything. Smarty is collecting a refundable deposit for the Smarty Receiver, which will be returned once user will resign from using the system.
Please, apply online at www.smartyinternational.com and or call 800 SMARTY toll line and request to become a user of Smarty Life.
- You need to have television. Does not have to be Smart TV.
- You need to have cable or satellite television provider, like du or Etisalat.
- You need to have internet.
- Emirates Id Copy
- Passport and Visa page copy
- On the day of delivery of the Smarty Visa Card, you need to have original Emirates ID and show it to the courier.
Sadly, Smarty System is designed to work with Television Screens. You need to have Television to be a user of Smarty.
Sadly, no. Smarty system requires any television broadcasting provider and an internet connection.
Sadly, no. Smarty system requires an internet connection to receive data.
All users are equal in Smarty. As an advertiser, you pay money to reach the desired group of clients.
Just go to your settings and turn Ads off. Remember, if you turn Ads off, you will not receive benefits of viewing adds.
No worries. Go to Ad Settings and change preferences. Choose which categories interest you. The Ads from categories you did not add as an interest of yours will not be displayed on the banner.
Please go to panel and find Ads Account. You will see all the Ads, which were displayed, and exact amount of benefit of viewing it. On top right corner of the screen you will see total amount for now.
If you wish to no longer be with Smarty, contact our branch by call or email and process your resignation. You will need to return the Smarty Receiver and Smarty Visa Card.
Once you register with us and get Smarty Receiver installed in your home, you are entitled to get Smarty Visa Card.
The card will be delivered to your home by Courier, who will ask you for Emirates ID before handing out the card.
You need to call 04-2935814 give 16 digit card number and the card will be active. Next you need to set up PIN.
In your Smarty Visa Card portal you can setup card PIN and change it in case you forgot it.
You will get access to online card panel, where you can see your last transactions, balance and change settings. You can also download mobie app to manage your card.
Smarty will charge your Smarty Visa Card every month with the amount of money appearing in the system for viewing Ads.
Yes, you can. The card has a dedicated pin and you can withdraw money in any ATM in UAE or anywhere in the world.
Yes, you can. You can use it to purchase goods and service as with any other ATM card.
Just log in to your card portal and block it or call us and we will block it for you. Issuing new Smarty Visa Card carriean a extra fee.
Smarty Visa Card is a pre-paid ATM card. It is not connected to your account. Its purpose is to be an easy way to get your Smarty money. You can use it just like any other ATM card, (withdraw cash in ATM, purchase online and in the shops) but not options of the bank account.
Yes you can. You can do it in any of the Carrefour cashiers.
You can load maximum 10,ooo a day, 20,000 AED a month and 60,000 a year.
Smarty Visa Card is valid 3 years.
The money held in your Smarty Visa Card is in UAE Dirhams (AED). All non-AED transactions will be converted at the prevailing exchange rate.
The 3 digits CVV number is located on the front of the card under CVV2.
Should you have any questions or concerns about your Smarty Visa Card, please call (+971) 4 293 5814 for the automated support line – enter your card number and you can get your balance, the last 3 transactions, and block a card 24/7.
If you have not found an answer to the questions that bother you - use our helpline